Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

There are no shipping charge since all our products are digital.They will be either available for download or delivered to your email address.

Which payment methods are accepted in the Online Shop?

We accept all major credit cards through our payment processor Stripe.

How long will video customization take?

It depends on which type of video you have chosen.In most cases, customization takes between 2-5 days if you provide all the required information.

How long will website customization take?

It depends on which type of website you have chosen and if you have provided your content. If you didn't provide content, then there will be a delay for your content creation. All content are unique and created by professional copywriters. In most cases, customization takes around 7 days if you provide all the required information.

How secure is shopping in the Online Shop? Is my data protected?

Your data is fully protected and encrepyted with an SSL Certificate.
You can see at the top, https://...Moreover, the payment is not processed by our website but by Stripe which is one of the top payment processor in the world.They handle all the security and protection of your credit card information.

What exactly happens after ordering?

For video customization : when your order payment is completed, you will be asked to provide your bandind materials such as logos,
phone number,email, physical address of your business, etc.
Then, we will brand the video as per your information and we will send you a link to download your video once it is ready.

For website customization : when your order payment is completed, you will be asked to provide your bandind materials such as logos,
phone number,email, physical address of your business, images, and content (if you already have), etc.
Then, we will brand the website as per your information and we will send you a link to download your video once it is ready.

For other digital products : when your order payment is completed, a dowload link will be available immediately after your payment.

Do I receive an invoice for my order?

An invoice is automatically generated and sent to your registered email address.Please check your junk mail in case you don't see it in your inbox.

Send us an email

Your inquiry will be answered as soon as possible. Thank you for your understanding.